Right advice right away

Simply contact us when you need to talk with one of our specialists.

Our Service

Don’t let tough repair problems slow you down. Sign-up for Diagnostic Hotline today and get Experienced specialists to help with no waiting, less time on the call, reduced diagnostic time, increased efficiency and customer satisfaction and GM Radio Loc.Don’t let tough repair problems slow you down. Sign-up for Diagnostic Hotline today and get Experienced specialists to help with no waiting, less time on the call, reduced diagnostic time, increased efficiency and customer satisfaction and GM Radio Loc.


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About Us

Diagnostic Hotline was opened in 1994 by GE Capital. Since then we have taken a very broad range direction in our organization and fine tuned it into one of the best and largest in the US and Canada. We aggressively recruit the highest quality technicians from across the country taking advantage of the flexibility and larger pool of prospective specialists that our remote access infrastructure provides. Each of our specialists has a vested interested in ensuring that the service provided to each and every customer is the absolute best.


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Contact us

Looking to ask a question about invoicing, maybe a billing or payment question? Maintenance schedules? What about requesting a brochure? Or to discuss career opportunities? Just click on learn more and contact us today to discuss any of these or another comment you’d like to add and we’d be happy to assist you in any way we can! We’re here to serve you!


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Your Complete Technical Assistance Source

Eliminate lost time spent on: 

– Misdiagnosis      – Parts Hanging    – Research   – Troubleshooting

Lost time means lost money and lost productivity. This can lead to unhappy customers and frustrated technicians. We can help you increase bay efficiency, productivity and customer turnaround.

It’s time to call Diagnostic Hotline. 

Don’t let tough repair problems slow you down, sign-up for Diagnostic Hotline today and get the “RIGHT ADVICE RIGHT AWAY”

Signup today

It’s time, CALL DIAGNOSTIC HOTLINE!

Downtime in the shop can kill productivity and even shrink your profit margin! When you need help, get fast, effective diagnostic and repair advice! Our specific experts will take your call promptly and professionally! Call us today 800-260-9377 (US and Canada)
The Right Advice Right Away!
Let us take the guess work out of any repair

Signup today

Aeuromotive

Join the AEuromotive Forum for access to the Latest Diagnostic Technical Library, Technical/Service Information, A Dynamic Forum of Professional Automotive Technicians, Online Video Training and more.Join the AEuromotive Forum for access to the Latest Diagnostic Technical Library, Technical/Service Information, A Dynamic Forum of Professional Automotive Technicians, Online Video Training and more.

Membership

We offer Gold, Platinum and Silver membership levels to our Aeuromotive forums. 

Shop ISTA videos

We provide a shop where you can purchase procedure videos to assist you

Professional Video Training

AEuromotive provides video training for  our Professional Technicians memberships. 

Technical Forum

Our Technical forum is a membership only forum providing access to a multitude of information

Client Testimonials

At Diagnostic Hotline we provide professional service with the right advice the right way. See what a few of our clients say about our service!

“Hey Pete it’s Derrick at O’Gormans Auto. I just wanted to say thank you for helping me get through that wiring problem on that civic. I think you are very knowledgable and you have the patience to explain things properly. I have also worked with some of the other crew there and I am very pleased to say the same for them. You guys are the shit! Thanks again and keep up the good work!”

Sean O’Gorman
O’Gorman’s West Town auto inc

“We here at Linwood Automotive, have been using Diagnostic Hotline since 1994. I fully endorse the value of the expert advice of these specialists. We are able to make more money because we can eliminate lost time spent on misdiagnosis and needless parts hanging. We benifit from the accessibility  of factory and aftermarket information supplied by this service. Using this hotline helps train and increase the knowledge to our staff, without the additional overhead expense of having such an expert onsite. We only pay him when we need him and the cost is minimal.”

Jack Linwood
linwood automotive

“I’ve been around cars all my life, and I’ve seen so many changes. Every job is a challenge, so I call diagnostic Hotline for advice. Sometimes, just a different approach to the problem makes all the difference. I would recommend this service to anyone who’s looking to save time and money, because nobody can know it all.”

Bruce W. Fox
Foxy’s tire center

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